Privacy Policy

TheCleaningDons Privacy Policy
Effective Date: August 9, 2025

At TheCleaningDons, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thecleaningdons.com or use our cleaning services.

1. Information We Collect

We collect personal information that you provide directly to us, including:

Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
Service Information: Details about the cleaning services you request, including service date, location, and specific instructions.
Communication Records: Correspondence with us via email, phone, or our website.

We may also collect non-personal information through cookies and tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and managing our cleaning services.
Processing payments and billing.
Communicating with you regarding your service requests and feedback.
Improving our website and services.
Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and email service providers. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

Access and obtain a copy of your personal information.
Request correction of any inaccuracies in your personal information.
Request deletion of your personal information, subject to certain exceptions.
Withdraw consent to the processing of your personal information, where applicable.

To exercise these rights, please contact us using the information provided below.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

TheCleaningDons
Phone: (214) 287‑3177
Email: admin@thecleaningdons.com
Website: www.thecleaningdons.com
Address: 425 Pinson Rd Ste M #2113